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Help & guides

Find your way around BORAKA.

Straight answers on getting started, free resources, programs, hiring, and your account. If none of these fit, a person reads every message we get.

Getting started

New to BORAKA

The shortest paths to orient yourself and begin.

Where do I start?

Start with the free resume diagnostic. You upload your resume, it is reviewed against what clinical research, biotech, and pharma hiring teams actually screen for, and you get a written read on where you stand and what to fix first.

Do I need an account to explore?

No. Every marketing page, free resource, and program description is open without an account. You only create one when you purchase a service, enroll in a program, or enter your client workspace.

Careers, Academy, or Enterprise: which is for me?

Careers is one-to-one career support for professionals. Academy is structured programs, courses, and casebooks. Enterprise is for employers building or hiring teams. If you are unsure, the diagnostic or a short message to the team will point you the right way.

Free resources

Guides and tools you can use today

Every free guide downloads immediately after the short form, and a copy is emailed to you.

What free resources are available?

The resource library includes resume and LinkedIn guides, interview preparation, job-search strategy, and the Results-Driven Resume Template as an editable document. All are free; each asks for your email so we can send you the file and follow-up guidance.

I requested a download but no email arrived. What now?

Check spam or promotions first, then confirm the address you entered. The file also downloads directly in your browser at the moment you submit, so you are never blocked waiting on email. If it still has not arrived after a few minutes, send us a message and we will get it to you.

Is there a free way to assess my readiness for a role?

Yes. The Role Readiness Report is a free self-assessment that maps your experience against the expectations of a target role and shows the gaps to close.

Programs and enrollment

Joining a program or service

How applications, enrollment, and payment work.

How do I enroll in an Academy program?

Each program page describes who it is for, the schedule, and what you will produce. Programs with open applications take an application first; you will hear back on fit and next steps before anything is charged.

How do I buy a career service?

Career services such as resume work, LinkedIn upgrades, and interview preparation are purchased directly from their service pages. After payment you receive an onboarding email and your service appears in your client workspace.

Some services say application-first. Why?

The 90-Day Job Search Accelerator and Leadership Advisory take a limited number of clients at a time, so we confirm fit and capacity before payment. Apply and we will come back with a straight answer.

Where do I manage my enrollment or subscription?

Sign in and open your account settings. Your plan, payment history, and cancellation controls live under Plan and payments, and your programs and services appear in your workspace.

Hiring

For employers and hiring teams

Ways to work with BORAKA when you are building capability in a team.

How do I hire through BORAKA?

Start with the hiring page or send an employer enquiry. We come back with the scope we can actually run for your roles, including how candidates are reviewed before you ever see a shortlist.

Can you train my existing team?

Yes. Enterprise work covers corporate training, workforce development, and custom academies, with reporting your leadership can read. Tell us about the team and the gap and we will scope it with you.

Account help

Sign-in, verification, and settings

Fixes for the most common account problems.

I did not receive my verification code.

The code is a six-digit email sent at sign-up. Check spam, then use the resend option on the verification page. Codes expire, so request a fresh one if it has been a while.

I forgot my password.

Use the reset page and we will email you a reset link. The link expires, so open it promptly and choose a new password.

How do I cancel a subscription or delete my account?

Sign in and open Plan and payments to cancel a subscription; access continues through the paid period. Account deletion is available in your account settings and removes your records on request.

Something else is wrong.

Send us a message through the contact form and choose Account or technical support as the topic. A person reads it and we reply within one business day.

Still stuck?

Send us a message

A person reads every message and we reply within one business day, with what is actually available for your situation.