Refund Policy

We offer a 14-day money-back guarantee on all paid products and subscriptions purchased through Competency Labs. If you are not satisfied, you may request a full refund within 14 days of your order date.

Our order process is handled by our online reseller Paddle.com, which is the Merchant of Record for all our orders and processes refunds on our behalf. To request a refund:

• Visit paddle.net and look up your order using the email address you used to purchase, or
• Email us at support@boraka.co and we will help arrange the refund with Paddle.

Refunds are returned to your original payment method. Processing typically takes 3-10 business days depending on your bank.

You can cancel a subscription at any time from your account or via paddle.net. Cancellation stops future renewals; access continues until the end of the current billing period.

Statutory consumer rights (including any longer refund or cancellation rights under your local law) are not affected by this policy. Refund requests outside the 14-day window are considered on a case-by-case basis. Refunds may be declined where there is evidence of fraud, abuse, or violation of our Terms of Service.

Because Paddle is the Merchant of Record, Paddle's Buyer Terms and Refund Policy also apply to your purchase.

Questions about refunds: support@boraka.co.